Privacy Policy

Information We Collect

We collect information that you voluntarily provide when you contact us, request a quotation or place an order. This may include your name, company name, email address, telephone number, country, shipping address and the details of your printing project. You may also send us product specifications, artwork files, logos, PDFs, photographs, samples or rough layouts so that we can evaluate your requirements and prepare a quotation or proof.

When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, referring page and the pages you visit. This information is used to maintain website security, understand website performance and improve the user experience.

We only collect information reasonably necessary to respond to inquiries, prepare quotations, process orders, manufacture customized products, arrange delivery and provide customer support. Please do not submit sensitive personal information through our contact forms or artwork files.

How We Use Information

We use the information we collect to respond to inquiries, understand your printing requirements, prepare quotations and proofs, process orders, manufacture customized products, arrange payment and international delivery, and provide customer support.

Project specifications, artwork, logos, photographs, PDFs and sample layouts may be used to review file quality, confirm paper and finishing options, prepare print-ready files and produce the products you request. We may also use contact and order information to provide production updates, resolve quality or delivery issues, maintain business records and support repeat orders.

Technical website data may be used to maintain security, diagnose problems, measure website performance and improve our content and services. We do not use submitted artwork or customer information for unrelated purposes without permission.

Cookies and Website Data

Our website may use essential cookies and similar technologies to support basic functions, maintain website security, remember user preferences and improve website performance. When you visit PrintingMaxx, technical information such as your IP address, browser type, device type, operating system, referring page, pages visited and access time may be collected automatically.

Essential cookies are required for functions such as contact forms, spam prevention and secure website operation. If analytics or other optional cookies are enabled, they should only be used according to your cookie preferences where consent is required. You can restrict or delete cookies through your browser settings, although disabling essential cookies may affect some website features.

We do not use cookie data to collect the contents of files, artwork or printing specifications you submit for a quotation. For questions about our use of cookies and website data, please contact us at yuanming@yuanming.com.cn.

Sharing and Service Providers

We do not sell or rent your personal information. We may share limited information with trusted service providers when necessary to operate our website, respond to quotation requests, communicate with customers and provide custom printing services.

These service providers may include website hosting and maintenance providers, contact-form and spam-prevention services, email and communication providers, file-storage services, payment providers, shipping and logistics companies, and professional advisers. They may process information such as your name, company name, email address, telephone number, country, message, delivery information and any artwork or printing specifications you choose to submit.

We require service providers to use the information only for the services they perform for us and to apply appropriate confidentiality and security measures. We may also disclose information when required by law, to respond to a lawful request, to protect our rights or the safety of others, or in connection with a business restructuring or transfer.

We only share the information reasonably necessary for the relevant purpose. However, each independent service provider may also process information under its own privacy policy where it acts as a separate data controller.

International Transfers

PrintingMaxx serves customers in different countries and operates from China. When you submit a quotation request, contact us or place an order, your personal information and submitted files may be transferred to, stored in or processed in China and other countries where our service providers operate.

Data-protection laws in these locations may differ from those in your country. Where required by applicable law, we use appropriate safeguards for international transfers, such as contractual protections, access restrictions and security measures designed to protect your information.

We only transfer information when reasonably necessary to respond to enquiries, prepare quotations, process orders, arrange production and delivery, operate our website or use the service providers described in this Privacy Policy.

By contacting us or submitting information through our website, you acknowledge that international processing may be necessary to provide the requested services. Where consent is legally required, we will request it separately. For questions about international transfers or the safeguards we use, please contact us at yuanming@yuanming.com.cn.

Data Retention

We retain personal information, quotation details, order records and submitted artwork only for as long as reasonably necessary to respond to inquiries, manufacture and deliver products, provide after-sales support, process repeat orders, resolve disputes and meet applicable legal, accounting and tax requirements.

Retention periods may vary depending on the type of information and the purpose for which it was collected. When information is no longer required, we will delete, anonymize or securely dispose of it. You may contact us to request the deletion of your personal information, subject to any legal or legitimate business obligations that require us to retain certain records.

Data Security

We use reasonable administrative, technical and organizational measures to protect personal information, order details and submitted artwork against unauthorized access, loss, misuse, alteration or disclosure. These measures may include access controls, secure account credentials, restricted file access, website security monitoring and careful handling of customer records.

Access to customer information is limited to authorized personnel and service providers who need it to prepare quotations, process orders, manufacture products, arrange delivery or provide support. However, no website, email system or method of electronic transmission can be guaranteed to be completely secure. Customers should avoid sending highly sensitive information through email or website forms and should use secure file-transfer methods when appropriate.

If we become aware of a data security incident, we will investigate it and take appropriate action in accordance with applicable legal requirements.

Your Privacy Rights

Depending on your location and applicable data protection laws, you may have the right to request access to the personal information we hold about you, correct inaccurate or incomplete information, request deletion of your information, restrict or object to certain processing, and request a portable copy of information you have provided.

Where processing is based on your consent, you may withdraw that consent at any time. You may also object to receiving marketing communications by contacting us or using the unsubscribe option provided in the message. Withdrawing consent will not affect processing that was lawful before the withdrawal.

To exercise your privacy rights, please contact us at yuanming@yuanming.com.cn and provide enough information for us to identify your request. We may need to verify your identity before responding. Certain requests may be limited where retaining or processing information is required for legal, accounting, security, contractual or legitimate business purposes.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, website features, data-processing practices or applicable legal requirements. Any revised policy will be published on this page with an updated “Last Updated” date.

We encourage you to review this page periodically to understand how we collect, use and protect your information. Where required by applicable law, we will provide additional notice or request your consent before making material changes that affect how your personal information is processed. Continued use of our website after an updated policy takes effect constitutes acknowledgment of the revised policy, where permitted by law.

Contact Us

If you have questions about this Privacy Policy, how we handle your personal information or wish to exercise your privacy rights, please contact us using the details below:

Yuanming Printing
Email: yuanming@yuanming.com.cn
Telephone: +86 755 8970 3008
Address: Building B, No. 11 North Yan’an Road, Kuichong Subdistrict, Dapeng New District, Shenzhen, China

Please include sufficient details for us to understand and process your request. We may ask you to verify your identity before providing access to, correcting or deleting personal information.